FAQs

HOW CAN I CONTACT YOU?

Hopefully, you'll find the answer you need from one of the articles we have on our help center, but if you need a little help or just want to say hello, reach out! 

Please only send ONE MESSAGE AT A TIME. Don't worry, our team will be in contact as quickly as we can.

*Please also get in touch through ONLY ONE method of contact as contacting through multiple channels for the same query may delay response times for you and other customers.

WHY DOESN'T KRAVE ATHLETE HAVE A PHONE NUMBER?

Krave Athlete does not have a call center and we're not set up to handle high volumes of phone calls.

The Krave Athlete Brand was built online, including our customer support. Though you may receive an automated response every once in a while, all channels are manned by our Athlete staff who are eager to help you out, quickly and efficiently.

 HOW DO I CONTACT KRAVE ATHLETE BY EMAIL?

Should you like to email us, please contact the following: info@kravegym.com

You can expect a reply within 24 hours, except during busy sale periods, which may take slightly longer.

WHAT INFORMATION DO I NEED TO PROVIDE YOU?

Be sure to INCLUDE AS MUCH INFORMATION AS POSSIBLE eg/ order number (#UK123456), email address, pictures, etc. This will allow us to answer any questions you have as quickly as possible.